Anonymous
map-marker Kankakee, Illinois

Donde se puede comprar partes

Mi juguera se quebró de la parte donde se le pone la aspa ya no aprieta no tengo recibo ya ni la caja
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Anonymous
map-marker Irvine, California

Bad product

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The juicer always stop working after sometime. Always the same issue. Only works great for some time.
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Anne M Ivg

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Verified Reviewer

Manuel needed

I just bought a Jack LeLane power juicer express at a yard sale, serial # WI220200 and I need an owners manual if possible. I was unsuccessful downloading one online. BTW I am not a "pissed off" customer.
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Preferred solution: Let the company propose a solution

Robert U Elh

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Verified Reviewer

Compliment

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I've had my Power juicer for more than 15 yrs now, and it's been great, now I'm getting a whole new generation hooked on it. And after 1 week of faithfully doing it, they don't want to stop...
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User's recommendation: I would definitely buy again and will if this one ever breaks down

ARDDIE N Vbu
map-marker Pasig, Manila

MOTOR IS NOT FUNCTIONING

At first,I plugged in the( Jack-Lalannes) power juicer machine and it was not runned and started. I repeat what I have done previously but I have noticed that the juicer machine was not started again. That is why I double checked and I pulled out and removed first the rotator blade thinking that there was a foreign object insered in between the blade base and the strainer but I found nothing interrupted in between parts.And so, therefore in my observation that the power juicer machine motor has defected or the either the wiring connection between the motor and the starter switch were defected. and these are my whole observation of the machine..
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Loss:
$250

Preferred solution: Let the company propose a solution

Shakil k Dsn

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Verified Reviewer
| map-marker Richmond, Texas

281-299-****

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Jack LaLannes Power Juicer - 281-299-****
Jack LaLannes Power Juicer - 281-299-**** - Image 2
Jack LaLannes Power Juicer - 281-299-**** - Image 3
Jack LaLannes Power Juicer - 281-299-**** - Image 4
Jack LaLannes Power Juicer - 281-299-**** - Image 5
Been using the power juicer for years and today it gave a burning smell and a big sound from inside the juicer. Also started smelling like something is burning so we stopped the juicer. Dont have the receipt due to buying the product many years ago so I sent you my drivers license that has my name on it that the credit I used to purchase the product under the same name. Bought from a TV advertisement.
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User's recommendation: Amazing product been using it for years and my entire family loves it. There warranty department is amazing the product is amazing I recommend this jack LaLannes power juicer to every one. It even makes my favourite smoothie!

Anonymous
map-marker Richmond, Texas

Love the juicer!!

I Please could you tell me where I could purchase your juicer. I had one and it broke. I have been looking to purchase it again and cant find it in the market except used ones. I need to buy it brand new. Your juicer is very good and can pump out volumes of juice from fruits and vegetables. Please help.
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User's recommendation: Great product

Anonymous
map-marker Stoney Creek, Ontario

Product exploded

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Jack LaLannes Power Juicer - Product exploded
Jack LaLannes Power Juicer - Product exploded - Image 2
The product exploded and the content flew all over the house. The pressure from inside the juicer was so big it propelled the ginger through the top, broke it through and the entire kitchen got covered in pulp....
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User's recommendation: Not recommended

Tina N Grw

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Verified Reviewer

Juicer Exploded

Juicer exploded while juicing ginger. Thankfully, It exploded towards the wall and not near me or my children. Little sharp pieces of sharred plastic went flying everywhere. Very scary and dangerous situation. Product should be required to have a safety shut off switch because it was still running after the explosion.
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Loss:
$200

Preferred solution: Full refund

User's recommendation: Don't juice ginger

Anonymous
map-marker Dallas, Texas

Parts

I called about a pulp collector I can't get one from you or. from Walmart. nobody can tell me the right one to get. for the model number I have. sure would like to get some help.
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Anonymous
map-marker Dallas, Texas

Parts

can't replace the pulp collector there's no way of getting one.
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JESSE D Vge
map-marker New York, New York

You do not stand behind your defective products,you give a lame excuse!

We received one of the jack LA LANE JUICER EXPRESS MACHINES AS A GIFT NEW IN THE BOX.When we took it out to use it leaked all over the place damaging several things in our kitchen.When we called there so called customer support we were told by there customer support department to through it out they no loner support that model?REALLY!As of now in my opinion I would never buy another one of this companys product & would tell everyone of just how poorly there products are made as well as there very poor customer service!
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Reason of review:
Damaged or defective
1 comment
TristarSupport

We are sorry to hear that from you. For us to assist you with your concern.

Please visit our LiveChat here: http://tinyurl.com/ntohvw5.Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. At Tristar Products, Inc., we are committed to providing only the highest level of customer service.

If you have any additional questions or comments regarding this matter, feel free to contact us at 973.287.5100. Our hours are 9 am - 8 pm EST Monday – Friday.

Anonymous
map-marker Eugene, Oregon

POWER JUICER MT-1000 WHITE PLASTIC POWER SOURCE--- SPLIT--BROKE

OWED JUICER FOR QUITE A WHILE, AND AFTER IT WAS USED MANY TIMES, THE WHITE POWER BASE THAT BLADES AND THE( SIEVE, OR SCREEN) ARE SCREWED ON -- OR THAT ATTACHED TO THE MOTOR SLOWLY STARTED TO CRACK, AND

LITTTLE AT A TIME, THE CRACKS GOT WIDER AND WIDER, AND HAD TO STOP

USING THE JUICER, BECAUSE IN TIME AND WHOLE UNIT OR WHITE PLASTIC WOULD SPLIT AND NOT SURE WHAT RESULT WOULD TEAR THE MACHINE APART.

NOTIFIED JUICER COMPANY, WHAT MIGHT BE DONE TO REPLACE THE PART OR WHAT TO DO FIX MACHINE. MAYBE ORDER A NEW BASE MOTOR AND WHITE CENTER PART..........THEY SAID THEY WOULD SEND ME A NEW MOTOR BASE FOR $38.00 IN THE MAIL CAME A MODEL CL-003AP WHICH DID NOT INTEGRATE ANY OF THE PARTS FOR MY MODEL MT-1000 SHIPPING BACK THE

MODEL CL COST ME MONEY AND THEY REFUNDED $18.00 THRU E-BAY, BUT STILL DID NOT SOLVE MY PROBLEM OF FIXING MY MACHINE WITH A NEW MOTOR, AND THEY DIDN'T CARE TO TALK OF REPAIRING MY MACHINE.

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Loss:
$60
Pros:
  • Great machine
Cons:
  • Repair options
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Anonymous
map-marker Yonkers, New York

Replacement Motor Review

I ordered a replacement motor back in April around Easter time here it is June and I still have no indication of what or when this part will be in all I keep getting told is that it is on delay. Completely bad business practice I wouldn't order anything from them as I do not trust this part will ever come in and it's all ploy. Buy it , it breaks , you're screwed that should be their business model.
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Anonymous

Taking Orders, But Not Delivering!

I placed an order for the 3-part crescent tool, blade, etc. on May 22nd (at just over $44 U.S.) When I ordered, it said to wait 2 - 3 weeks for delivery. When I didn't receive it in that time frame, I called to inquire and was told that there was a delay, but it would be here by June 22nd. Today, July 5th, with still no parts received, I called again to inquire. Again, I was told about how busy they were, and how my order would still 'be a bit'. Having heard this before, I asked the gentleman I was speaking with to cancel my order. He said that he did. (I hope so, but it will be at least 48 hours before I will receive confirmation because their computer system is running very slow right now!) My advice ... don't order from them because they will likely never send you anything.
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Loss:
$45
Anonymous
map-marker Jacksonville, Florida

Sent for blade & filter, still no parts.

Needed filter & Blade for my power juicer, called to order the kit (blade, filter & loosening tool.) All out of kits, so purchased just blade & filter. Came to $32.98, I pd. with Credit card. Got the order number to track via UPS. This was done on the 31st of May. They sent parts June 5th. Today is the 13th and UPS still does not show any mailings. Where is it???? Rick at Naval Air Station Jacksonville, FL Aaa bbb FCC Dodd eee FFA goggles err iii ooh aaaa ssss aaaa gggg Aaaa dddd vvvv. FFA jjjj nnnn
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Loss:
$33

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